Would you like to dismiss an action that was planned for today and do it later?
In the Actions tab, click on the "Pause" button and indicate the date at which you would like to have it planned.
Please note that pausing the collection is at the customer level and isn't action specific.
The action will only appear again on the date you've paused it until.
For example: If you spoke to your customer earlier during the week and he mentioned the payment will be done by the end of the month, you can pause the actions he’s linked to and will be reminded on the first monday of the month.
Have any questions? Don’t hesitate to contact us!