You wish to allow your customers to pay by card directly from their customer portal? Here's a quick guide on how to set it up! 

1. How to connect Stripe Payments and Upflow ?

This connection can be done in one single click from your Settings Menu > Payment Methods > Add payment method > Card or Debit card
You need to be a Stripe admin to interconnect your account.

2. Activate this option at a customer level

Once completed, you will also be able to adjust maximum amount allowed to be paid and you can activate it: 

  • For all your customers and by default (activated for any new customer created)

  •  Individually. How? From the customer details:

Once this is activated, your customers will see a button Pay on their customer portal. By clicking on that button, they'll be able to choose the Credit card option:

3. Last step is to let your customer know that this option is available

We recommend that you update your chasing emails to let your customers know that that they can pay by card now. 

4. How is this integrated with your billing tool?

If you are using Xero, QuickBooks, Stripe Billing or Chargebee, we'll create automatically any payment received via this flow in your billing tool.


  • Can I use the same Stripe account for multiple platforms?

As of today, you can only link one Stripe account to one platform, and cannot add multiple Stripe accounts within the same Upflow platform.

Contact us if you have another question!

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