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Can I confirm my customers I’ve received their payments?
Can I confirm my customers I’ve received their payments?

Keep in touch with your customers and enhance visibility with automatic payment receipts!

Jean-Malo avatar
Written by Jean-Malo
Updated over a week ago

Complete your customers’ payment experience with a payment receipt, confirming the operation went through and allowing them to retrieve a paid invoice PDF from their portal (where they’ll also see potential outstanding invoices!).

How to enable it?

Set this feature from the Invoicing menu of your Settings by toggling the Send payment receipts.

What will happen then?

Every weekday morning between 8am and 9am (in the organization’s timezone), the main contacts of your customers who have completed a (several) payment(s) within the past 72 hours will receive a confirmation from [email protected]

They will not get an email per payment but a global one summing up payments received; along with a link to their Customer Portal.

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