Your Upflow platform is synchronized with your invoicing tool but you noticed that there is a customer whose balance isn’t correct.
Plus, you already read this article and didn’t find the workaround you were looking for.
No panic, let’s take a look! Please go ahead and send us the following information (mandatory - without it, we won’t be able to process your request) to the email address [email protected].
You can copy-paste the text below and fill it out directly in your email:
- Company name:
- The name of your invoicing system:
- The URL link to the unsynchronized invoice:
- Describe the error you are encountering "This invoice has been paid in my system however it appears as unpaid in Upflow" or "This invoice doesn’t exist in my invoicing system"