Your Upflow platform is synchronized with your invoicing tool but you noticed that there is a customer whose balance isn’t correct.

Plus, you already read this article and didn’t find the workaround you were looking for.

No panic, let’s take a look! Please go ahead and send us the following information (mandatory - without it, we won’t be able to process your request) to the email address [email protected].

You can copy-paste the text below and fill it out directly in your email:

  • Company name:

  • The name of your invoicing system:

  • The URL link to the unsynchronized invoice:

  • Describe the error you are encountering "This invoice has been paid in my system however it appears as unpaid in Upflow" or "This invoice doesn’t exist in my invoicing system"

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