Chargebee and Upflow: FAQ

This article sums up the frequently asked questions on our integration with Chargebee

Jean-Malo avatar
Written by Jean-Malo
Updated over a week ago

Are you using Chargebee and Upflow? Please find below the most frequently asked questions:

  • What contact is imported into Upflow? We import the contact that is displayed at the customer level.

  • What are the synchronization issues that may arise? If you’re seeing this indicator in your customer list, it means that the customer in question is off balance.
    If there is an issue un-flagged please reach out to us ([email protected])

  • How does the integration with Stripe payments work? Once you connect Upflow with your Stripe account, every time a payment is triggered from Upflow, we will have it pushed back to Chargebee to pay the corresponding invoice (how to set up card payment within Upflow?).

If you have any other questions, please reach out to us at [email protected]!

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