Are you using Stripe Billing and Upflow? Please find below the most frequently asked questions:
Which contact is imported into Upflow? We only import the account email as the billing details are not available via Stripe's API.
What are the synchronization issues that may arise? If you’re seeing this indicator in your customer list, it means that the customer in question is off balance.
If there is an issue un-flagged please refer to this article.
If you have any other questions, please reach out to us at [email protected]!